Frequently asked questions

Questions, answered

The essentials on HySky Suite, IPTV technology and TRAI compliance. Can’t find your answer? Talk to us →

General
What is HySky Suite?
HySky Suite is a self-hosted, TRAI-compliant IPTV and OTT operator platform from Hybrid Networks. It combines middleware, DRM, CAS, subscriber management, transcoding and OTT apps in one integrated stack, so a cable operator, MSO or DPO can run an entire addressable service from a single control plane.
Who is HySky Suite for?
Cable operators, Multi-System Operators (MSOs), Distribution Platform Operators (DPOs) and ISPs in India who want to run a compliant IPTV or OTT service on their own hardware.
Is HySky self-hosted or cloud?
Both. HySky Suite runs on your own headend hardware or in the cloud. Self-hosting means no per-subscriber cloud bill and your data stays in India.
Products & technology
What is IPTV middleware?
Middleware is the control plane of an IPTV service. It manages channels, bouquets, EPG, devices and entitlements, and decides who sees which channel on which device. HySky Middleware is that layer, driving CAS, DRM and delivery beneath it.
What is DRM?
Digital Rights Management delivers the decryption key to a player only if the viewer is entitled, on an approved device, in the right region. HySky DRM supports Widevine, ClearKey, FairPlay and PlayReady, with per-subscriber forensic fingerprinting.
What is a Conditional Access System (CAS)?
A CAS decides, in real time, whether a device is allowed to watch a channel, and records every decision. HySky CAS enforces entitlements at the edge with device locking and hash-chained audit logging.
What is the difference between CAS and DRM?
CAS answers whether a device is allowed to watch (authorization). DRM answers how the decryption key is delivered safely (encryption and keys). Compliant operators use both, working together.
What is a Subscriber Management System (SMS)?
The SMS handles the business side of an operator: subscribers, KYC, plans, bouquets, billing and invoicing. It pushes entitlements to the CAS and is the single source of truth for who is a paying subscriber.
Compliance
Is HySky Suite TRAI-compliant?
Yes. HySky Suite is built to TEC 57015:2022, TEC 57025:2022 and TRAI Schedule-X, with fingerprinting, three-year logging, geo and device locking, and a one-click auditor pack.
What are TEC 57015 and TEC 57025?
TEC 57015:2022 is the specification for a Conditional Access System. TEC 57025:2022 is the specification for a Subscriber Management System. Indian operators are measured against both.
How does the TRAI audit work?
An empanelled auditor verifies fingerprinting, logging, reconciliation and reporting. HySky generates the full auditor pack, including Schedule-3 reports, reconciliation workbooks, pairing logs and query evidence, in the accepted formats.
Does HySky support catch-up, time-shift and VOD?
Catch-up, start-over, time-shift and video on demand are in development as an add-on module. Every on-demand stream is designed to pass the same DRM, entitlement logging, geo and device checks and audit trail as live TV, and to leave the existing live service untouched. Ask us about availability for your deployment.
Starting your business
How do I start an IPTV business in India?
Pick your model (cable, ISP-led, closed network or OTT), form a Private Limited company, get the right permissions, sign channel agreements with broadcasters, set up a compliant platform and network, then pilot with a small group before scaling. Our step-by-step guide walks through each stage. Read our step-by-step IPTV guide.
Do I need a licence to run IPTV in India?
Today an IPTV provider needs either an internet-service authorisation from the Department of Telecommunications or registration as a Multi-System Operator under the Cable Television Networks (Regulation) Act. The Ministry of Information and Broadcasting's draft rules of September 2026 propose a simpler declaration for these entities, but they are not final. Confirm the current position with a telecom lawyer before you apply.
How do I start an ISP business in India?
Since June 2026 the old ISP category A, B and C licences have been replaced by an Internet Service authorisation under the Telecommunications Act, 2023. A company (not a One Person Company) applies on the DoT authorisation portal, chooses network operator or virtual network operator, and pays an entry fee, an initial guarantee and 8% of adjusted gross revenue. Our guide explains each step. Read our step-by-step ISP guide.
Can phone apps receive multicast IPTV?
No. Multicast works only inside a single operator's network and reaches set-top boxes on that network. Phones, tablets and smart-TV apps on Wi-Fi or mobile data need unicast streaming such as DASH or HLS with DRM. Most operators therefore run a hybrid: multicast for on-network boxes and unicast for apps.
Can you help me get an ISP licence and set up the network?
Yes. We have taken an ISP customer from licence application to a fully built network, including Category A and Category C licences and the complete setup. We support the application, design and build the network, and can add IPTV on top. Licences and authorisations are granted by the Department of Telecommunications, so we cannot guarantee approval. See our ISP licensing and setup service.
Commercial
How is pricing determined?
Pricing is tailored to your network size, based on channel count and subscriber base. It covers hardware, the full stack, on-site setup and an annual per-subscriber licence. Contact us for a clear, itemised quote.
Do you provide the hardware?
Yes. Each module runs on its own enterprise rack server (Dell, HP or Supermicro), installed, hardened and handed over ready to run.

Still have questions?

Book a 30-minute walkthrough and we’ll answer everything live.

WhatsApp us